Shipping Policy

Welcome to Zaira Jewelry. We know how important it is to receive your order quickly, and we aim to process and dispatch all orders as efficiently as possible. As an Ireland based brand, our shipping is tailored primarily to customers in Ireland, Great Britain, across the EU and also Internationally.

Shipping Rates and Delivery Estimates

Shipping costs are calculated and shown at checkout before you complete your purchase. While we strive to meet all estimated delivery times, occasional delays may occur due to courier services or seasonal demand.

Order Processing

Orders are typically processed within 1 to 3 business days. Once your order has been dispatched, you will receive a confirmation email with tracking details where applicable. Tracking information usually becomes active within 24 hours.

Ireland and EU Shipping

Ireland
Estimated delivery time: 2 to 5 business days after dispatch.

European Union
Estimated delivery time: 4 to 8 business days after dispatch.

International

Estimated delivery time: 7 to 14 business days after dispatch.

Delivery times are estimates and may vary depending on your exact location and the courier service.

Customs and Duties

For customers within the European Union, there are generally no additional customs charges. If you are ordering from outside the EU, please note that any customs duties or import taxes are the responsibility of the customer.

Damaged or Lost Items

Zaira Jewelry is not liable for items damaged or lost during transit. If your order arrives damaged, please contact the courier directly to file a claim and retain all packaging materials.

If your package appears lost or missing, please contact us at zairajewelery@gmail.com with your order number and any tracking information. We will do our best to assist you promptly.